Gator Sportshop
Gator Ticket Office

Frequently Asked Questions

Football | Football Game Day | Miscellaneous


  • Is the football stadium open to the public?
    The stadium is open to the public from 7 a.m. to 10 p.m via Gates 2, 6, 15 and 18. Gate 2 is open on the weekends. The public must stay off the field at all times. On football weekends, the stadium locks down on Thursday at 1 p.m. until Sunday at 7 a.m. The UAA reserves the right to close the stadium at anytime.
  • When is the Bill Heavener Football Complex open to the public?
    The complex is open Monday-Friday, 9 a.m. – 5 p.m., except for UAA holidays.
  • Why don’t we know the times of the football games before the season starts?
    The TV networks have until 12 days before the date of the game to pick it up for broadcast and select a time. Twice per season they are allowed the option of 6-days-prior selection.
  • When is the Spring Football Game?
    The date is set anywhere between October and January and usually takes place the second or third Saturday of April. As soon as it is set, it will be posted on
  • When is Football Fan Day?
    Fan Day is set in late spring/early summer and usually takes place mid-August. As soon as a date is set, it will be posted on
  • How are seats assigned for away games, the FL vs. GA game and postseason games?
    We use the Gator Booster Priority Point System to assign seats for these games. The Booster with the most points, regardless of booster club level, is assigned first; the booster with the second most points is assigned second and so on. Also merged into the assigning process are groups of special supporters such as sponsors, player parents and guests, etc.
  • How do I obtain Football Season Tickets?
    Ticket orders are mailed out to those in our database in February for the upcoming season. If you would like to receive this mailing, please call the Gator Ticket Office at (352) 375-4683 ext. 6800. Season tickets are assigned based on the Gator Booster Priority Point System and your football donor club level. Your chances of obtaining season tickets are increased when contributing at a higher level.
  • Why doesn’t Sun Sports carry any live football games?
    The SEC’s television rights holders, CBS and ESPN, pay millions of dollars each year in rights fees. In order to protect the rights holders’ investments, Gator football games may not be televised live by other networks, except for one game per year, which must be produced on a pay-per-view basis. ESPN’s agreement also permits it to distribute selected games annually on regional cable carriers (e.g. Fox Sports Networks, Comcast, etc.).

Football Game Day


  • Where do I park for the game, and how much does it cost?
    There are a number of lots on campus that are reserved for passes only. A map of these lots can be found on under Game Day / Football Gameday / Parking. These passes cannot be purchased, as they are determined by Booster contributions. There are a number of lots that are first come, first serve which are also included on the map stated above.
  • Where can I park my RV for the game, and how much does it cost? 
    RV parking is located on first-come, first-serve basis behind the Hilton hotel on 34th Street and Hull Road. The lot opens at 6 p.m. on Friday (Exception: Homecoming weekend is 6 p.m. on Thursday). All other RV parking on campus is reserved.  Athletic Association RV parking is based on contribution points and availability. To obtain an Athletic Association RV spot, contact Gator Boosters at (352)-375-4683 ext. 5000. To obtain a pass for one of the University RV lots, contact UF Transportation and Parking at (352)-392-2241 for more information.
  • Where and when do the shuttles to the stadium run on game day? 
    Utilize the RTS Shuttle service to avoid the limited parking on campus on game days. Park at one of six convenient locations around Gainesville for a quick ride to the game: The Oaks Mall, Hilton University of Florida Conference Center, The Village Center in Haile Plantation, Tioga Town Center, Downtown Parking Garage, and Garage IX (ADA) at the intersection of Lemerand Dr. and Archer Rd. The RTS Shuttle service costs $10/game or $50/season; which includes Gator Growl. Service is offered from 3 hours before the game until kickoff, with return shuttles beginning in the 4th quarter. For more information, call 352-334-2600 or visit
  • What lots/spots are available for disabled parking?
    Disabled parking directly adjacent to the stadium (in the O’Connell Center, Murphree and Academic Advising lots) is reserved and distributed to those qualified season ticket holders prior to the season. All other disabled spaces are first-come first served, unless otherwise noted with proper placard. We recommend utilizing Garage IX, located off of Gale Lemerand Drive and Archer Road. A disabled patrons shuttle runs from this area beginning 4 hours prior to kick off. ADA Restrooms are available as well.
  • How do I obtain a Disabled Reserved placard for Football?
    Disabled parking directly adjacent to the stadium (in the O’Connell Center, Murphree and Academic Advising lots) is now reserved based on season ticket longevity. These spaces have been filled with patrons with season tickets dated 1980 and earlier. If you do not qualify based on this criteria, you can get your name on a waiting list by contacting the Operations office at (352) 375-4683 ext. 6042.
  • Can anyone be filmed/shown on the big screen during a game (for a proposal, birthday etc)? 
    No, we do not do any special requests due to the extremely high volume of requests.
  • Are chairbacks allowed?
    Yes, however they can be no larger than 16 inches. To order a permanent Gator Seatback, visit These are for the season and cost $42 at Ben Hill Griffin Stadium. They are available to season ticket holders only.
  • When and where does the Gator Walk take place?
    The Gator Walk takes place 2 hours and 25 minutes prior to each home game. Fans can visit the north end of the stadium (closest to University Ave.) to cheer on the team as they exit the team buses and enter the stadium to prepare for the day’s game.
  • What items are prohibited (not allowed) in the Stadium?
    Food and drink containers, tobacco products, alcohol, bottles, cans, thermoses, ice bags, ice chests, any artificial noise making device, flags, large cameras with a detachable lens longer than 6 inches, weapons, umbrellas, strollers, back packs, large carry bags, video cameras/cases or any items deemed hazardous by game management personnel will not be allowed in the stadium. Law enforcement officials have the right to inspect any item at any time for the purpose of spectator safety.
    • Prohibited items must be returned to vehicles or disposed of before entering the stadium. There are no provisions to check items at the gates.
    • Alcoholic beverages and all tobacco products are strictly prohibited.
    • Chairbacks larger than a single seat (16 inches) are prohibited.
  • Do infants or small children need tickets to get into the stadium?
    Yes, everyone needs a ticket to get into the stadium.
  • Can I upgrade student tickets for regular tickets?
    Yes. You have to contact the student ticket office no later than the Friday morning prior to game day (it is first-come, first-served). It costs $35/ticket to upgrade your seats and you can only upgrade 2 tickets at a time (per ID).
  • How long before the game starts do the gates open for fans? 
    Gates open 1.5 hours prior to kickoff.



  • What are the hours of operation for the Gator Sportshop - Official Store of Florida Athletics?
    Monday through Saturday – 10 a.m. to 6 p.m.
    Sunday (following home games) – 11 a.m. to 4 p.m.
    Sunday (following non-home games) – Closed
  • Can I get a tour of the football stadium or any other UAA facility?
    Unfortunately, we do not offer tours of our facilities due to the extremely high volume of
    requests. However, the stadium is open daily and the Heavener Complex is open M-F 9 a.m.-
    5 p.m. (see Football section of FAQ’s above).
  • Autograph Requests
    The UAA’s autograph policy can be found here.
  • Student-Athlete Appearance Request
    Student-Athletes are only permitted to do appearances in Alachua County. All requests go through the Office of Student Life. Student-athletes cannot do appearances associated with fundraisers.
  • How do I get updates on events affected by inclement weather?
    Call the Weather Line at (352)-375-4683, ext. 3044. The Weather Line will only be updated if an event is postponed or canceled.
  • How long before the game/match/meet starts do the gates open for fans? 
    • Football, Men’s Basketball, Softball: 90 minutes prior to the event.
    • Baseball: 2 hours prior to the event.
    • All other sports: 1 hour prior to the event.
  • How can I get in touch with a former player?
    Contact the Gator Boosters office (352)-375-4683, ext. 5015 for assistance with these requests.
  • How is it determined who gets tickets for “big games?”
    When the Gators participate in a game where the demand for tickets is greater than the supply available, the Gator Booster Priority Point System is used to determine the distribution of tickets. A cut line is determined by the number of tickets available to sell to Boosters and the number of tickets each Booster level is allowed to order. We would like nothing better than to make sure all of our loyal fans can get tickets for all games, but unfortunately, that is just not possible with the limited number of tickets we receive for each game.
  • How do I obtain Basketball Season Tickets?
    Basketball season ticket information is mailed out to those in our database in mid-to-late summer for the upcoming season. If you would like to receive this mailing, please call the Gator Ticket Office at (352)-375-4683 ext. 6800. Season tickets are assigned based on the Gator Booster Priority Points System and your basketball donor club level. Your chances of obtaining season tickets are increased when contributing at a higher level.
  • What can I do if my local radio station doesn’t carry the games?
    Contact the local radio station and let them know that you would be interested in listening to Gator football and basketball on their station. Have other Gator fans do the same, especially if it can be done through the Gator Club in your area. It is always helpful to us if you write to the station and send a copy to the UAA so the Gator Radio Network department has documentation to present a case to the station. A reminder, all games can be heard via the internet on
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  • The University Athletic Association Business Structure:
    The Association is a not-for-profit entity organized in 1929 for the purpose of conducting various intercollegiate athletic programs for and on behalf of the University of Florida. The Association operates for the service and convenience of the University of Florida and is a direct support organization and component unit (for accounting purposes only) of the University of Florida.
  • University Athletic Association Funding Sources:
    The Athletic Association is a self-supporting entity. The Association’s expenses are funded through event ticket sales, booster contributions and Southeastern Conference revenues. The Association receives no direct state funds.
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