Gator Sportshop
Gator Ticket Office

Ben Hill Griffin Stadium - Guide

Download Fan Guide | Stadium Map and Seat Locator

ADA/Accessibility

Wheelchair seating is available in Ben Hill Griffin Stadium. Those fans needing a wheelchair space or accessible seating should visit the Gator Ticket Office prior to game day, or call 800-34-GATOR (352-375-4683 x6800) TDD/TTY 711, prior to game day.

Deaf and Hard of Hearing Guests

Please use the open captioning on both GatorVision boards for game-related information.

ATMs

SunTrust ATMs are located in the main concourse adjacent to Gates 8 and 18. Additional ATMs are located in the main concourse adjacent to Gates 7, 13 and 15, and top level of the North End Zone (Sunshine Seats) and top level of the South End Zone.

Concessions

Concession stands are located throughout the Stadium. See the Stadium Map for locations of stands and specialty items. No outside food or drink is permitted.

All concession stands are ready to assist with any special needs. Please alert the staff if you need assistance.

CenterPlate is Ben Hill Griffin Stadium’s premiere hospitality provider. It sponsors over 60 nonprofit organizations to fundraise at Gator Football and various athletic events throughout the year. CenterPlate provides selections including Oscar Meyer All-Beef Hot Dogs, hot and fresh popcorn, soft pretzels and Pepsi products throughout the stadium.

Credit Cards

VISA, MasterCard, American Express, and Discover are accepted at the Gator Ticket Office, all SportShop locations as well as select concession stands throughout the Stadium, Please check for the designated ‘credit card line’ prior to ordering your concessions.

Elevators

There are two accessible elevators in the Stadium reserved for guests with disabilities and mobility challenges, one in the North End Zone between Gates 7 & 8 and one between Gates 1 & 18 in the South West corner of the Stadium.

First Aid Stations

There are eight (8) locations inside the Stadium for medical treatment: outside both Gates 2 and 3, between Gates 13 and 14, and behind section 53 (2nd level). Additionally, stations are centrally located on each level of the North End Zone, and in the South end of Evans Champions Club.

Physicians and emergency medical personnel are available at First Aid Stations to respond to any emergency medical needs. Please ask security personnel for assistance/directions to the nearest station.

Gates

All gates open 90 minutes prior to kickoff. Fans may enter at any gate. Students must enter through gates 9 and 12-15.

Guest Services

Our guest service staff members are easy to spot in bright green shirts and ready to assist all fans with information, directions, lost and found items, lost children, emergency paging and other services. The Guest Services desk is located at the UAA Switchboard between Gates 1 and 2 on the outer concourse on the west side of the stadium. Guest Services kiosks are also a bright green color and are located at gates 2, 7 and 16.

Lost and Found

Turn in any found items to a Gator Guest Services representative. On game day, items may be retrieved at the main Guest Services desk located in the Gator Ticket Office lobby (between Gates 1 and 2).

Following the football game, all items are held at the Gator Ticket Office (352-375-4683 ext. 6800 TDD/TTY 711), located between Gates 1 and 2.

Lost Persons

Lost children and guests may be taken to any Guest Services booth. For parents or family reconnecting with a lost person, meet your party at the main Guest Services desk located in the Gator Ticket Office lobby (between Gates 1 and 2). If necessary, an announcement will be made to page the missing person.

Media/Press Entrance

The media/press elevator lobby entrance is located outside of Gate 3 on the north end of the skybox main elevator lobby and opens three hours prior to kick-off. All media requesting credentials should contact the Communications Office.

Merchandise: Gator Sportshop

Gator merchandise can be purchased at various locations throughout the Stadium.

The two main Gator Sportshop locations are located at the North End Zone inside Gate 9 and South End Zone inside Gate 18. Both accept credit and debit cards.

The North End Zone store is open Monday–Saturday from 10 AM to 6 PM, year-round, and 11 AM-4 PM on Sundays following home football games. The South End Zone store is open Monday-Saturday from 10 AM to 5 PM. Gator souvenir stands are located throughout the main concourse of the Stadium on game days, and feature additional items not available at the Gator Sportshop.

Seatbacks

Gator Seatbacks provide an affordable way to sit comfortably during the game. Gator Seatbacks are waterproof and are installed for the entire season. UFGatorSeats.com | 1-866-910-9287.

If bringing your own, please note that chairbacks larger than a single seat (16 inches) are prohibited.

Restrooms

Inside the Stadium: Please refer to the Stadium Map.

Outside the Stadium: Before entering the Stadium, fans may utilize any of the five portable restrooms on campus, located at the Law School, Garage IX, adjacent to Smather’s Library, the Music Building and at the McCarty Complex. Fans may also use the restrooms just inside Gate 1 of the Stephen C. O’Connell Center starting 3 hours prior to kick-off.

Family Restrooms are for those fans with small children and guests with disabilities, and are located at Gate 2 between sections 6 and 8, and behind section 15. Prior to kickoff and before entering the Stadium, fans may utilize the family restroom at the O’Connell Center located between gates 1 & 2.

Baby Changing Stations are located in various restrooms throughout Ben Hill Griffin Stadium.

  • North End Zone: Gate 8 (Women’s) & Gate 7 (Men’s)
  • South End Zone: Gate 18 (Men’s)
  • East Side: Section 36 (Women’s) & Section 40 (Men’s)
  • West Side: Gate 2 (Men’s & Women’s)

Telephones

There are several courtesy phones throughout the Stadium that may be used to dial any local number. Phones in the main concourse are at Section A and between Gates 13 and 14. Phones located just inside the gates are at Gates 6 and 9.

TDD Phone Number
For those guests that are hearing impaired, contact the Florida Relay Service at TDD/TTY 711.

Ticket Office

All persons entering the stadium, regardless of age, must have a ticket or proper credential.

  • Standing on the seats or bleachers is prohibited.
  • Fans may use any gate for entry except for UF students who should enter any of the student gates (9, 12 through 15).

The main ticket office is located between Gates 1 & 2 inside Ben Hill Griffin Stadium. During the week, it is open from 8:30 AM – 5:00 PM. On Game Day it opens 4 hours prior to kickoff.

Will-call opens 4 hours prior to kickoff and is located at the exterior Ticket Booth, outside Gate 2.

The Student Ticket Office, at Gate 13, opens 90 minutes before kickoff and remains open until the end of the 1st quarter to handle any student ticket questions. Students must show their Gator1 ID and their game ticket to enter the game.

Visiting Players Guests and Will Call is located at Gate 17, lower level.

For ticket-related issues prior to entering the Stadium, please visit a Ticket Relations Assistance Area located at:

  • Gate 1, Exterior Ticket Booth
  • Gator Booster Lobby in the North End Zone between Gates 7 & 8
  • Gate 13 (Student Ticket Office)
  • Gate 17

Water Fountains

For fan comfort, water fountains are available throughout Ben Hill Griffin Stadium. Please remember to drink plenty of fluids.

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