Game Day Information/Policies
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ATM
SunTrust ATM at Gate 8 and 18
Additional ATM's are located at Gate 3,7,12,15,18 and NEZ5
Concessions
Boston Culinary Group (BCG) is the exclusive concessionaire for Ben Hill
Griffin Stadium providing both traditional stadium cuisine and specialty
concession stands. For fundraising or employment opportunities, please
call 375-4683 ext. 6500 for more information.
Disabled Services
Wheelchair seating is designated in the North and South End Zones on the
lower concourse level and in areas throughout the skyboxes. Contact the
UAA Ticket Office for information at (352) 375- GoUF or 800-34-GATOR (Fla.
only).
Fan Text Message System
Beginning with the 2009 season, a new text messaging system allows fans to communicate directly with the stadium’s command post if assistance is needed in dealing with any special needs inside the stadium.
Should fans need assistance while inside of the stadium, they will be able to contact event management staff by sending in a text message from their phone. Simply text “GATORS <space> the Issue and Location of incident” to 41513. Please note that standard SMS rates apply.
Be sure to include the problem and the location of the incident, including the section number, row and seat number (if applicable) in the message. Fans will receive a message back indicating that the message has been received and help is on the way, or if there is insufficient information, it will ask for a more complete message.
First Aid Stations
- South End Zone- 2nd level concourse behind Section 53
- North End Zone- Centrally located on each level.
- East Stands- Lower concourse between Gates13 and 14.
- West Stands- Lower concourse inside Gate 2.
- Skyboxes- South end of Champions Club level.
Physicians and emergency medical personnel are available at the First Aid Stations to respond to any emergency medical needs.
Gator
Seatbacks
Gator Seatbacks provide an affordable way to feel comfortable during the
game. Gator Seatbacks are waterproof and are installed for the entire
season. The cost is $40 per season per seat. For more information, season
ticket holders can call 1-800-601-1920 or visit www.gatorseatback.com.
Please note that chairbacks larger than a single seat are prohibited.
Single seats are 16 inches.
Gator Sportshops
- North End Zone inside Gate 9
- South End Zone inside Gate 18.
Gator souvenir stands are located throughout the main concourse areas of the stadium, and feature additional items not available at the sportshops.
Guest Services
The game day staff is ready to assist Gator fans with information, directions,
lost and found items, lost children, emergency paging and other services.
The Guest Services desk is located at the UAA Switchboard between Gates
1 and Gates 2 on the west side of the stadium. Guest services kiosks are located inside Gates 2, 7 and 16.
Lost and Found
Lost and found articles should be reported or turned in to the UAA Guest
Services desk between Gates 1 and Gates 2 on west side of the stadium.
Open Container Law
It is prohibited to consume or possess any alcoholic beverage in an open
container on any public street, sidewalk, public parking facility or private
property when the owner has not given consent to consume alcohol or have
an open container on the property. The law includes consuming or possessing
alcoholic beverages in or around Ben Hill Griffin Stadium.
Parking
Public parking lots are very limited around the Stadium. All lots that are not reserved are available on a first-come, first-served basis. As always, parking on the grass and sidewalks is NOT permitted and are at risk of being towed. Utilizing the RTS Gator Aider shuttles at the Hilton on SW 34th St, Oaks Mall on Newberry Road, could help save time and avoid searching for a parking space. All shuttle busses are handicap accessible. Contact RTS at (352) 334-2600 for more shuttle information or visit www.go-rts.com. Disabled Parking starting in 2008 season will be Reserved in the O'Connell Center, Murphree Hall area and near Academic Advising. All those fans that do not qualify for Reserved Disabled parking should utilize Garage IX located on the south side of Archer Road on Gale Lemerand Dr.
Smoking Policy
Beginning with the 2009 season, smoking is prohibited in all areas of Ben Hill Griffin Stadium. Violators are subject to ejection.
Stadium Re-Entry Policy
Fans are not permitted to leave and re-enter Ben Hill Griffin Stadium
once their game ticket has been torn. Should a medical emergency arise
requiring you leave the stadium, you must report to the East or West first
aid station to receive an emergency medical pass to re-enter the stadium.
In the event of severe weather delay in the game, fans will be allowed
to exit the seating areas to seek shelter inside the concourse, on the
plaza, and outside the stadium. Fans will be readmitted at the restart
of the game with their ticket stubs.
Prohibited items must be returned to cars or disposed of before entering the stadium. There are no provisions to check items at the gates.
- Alcoholic beverages are strictly prohibited.
- Chairbacks larger than a single seat are prohibited.
Fans are urged to arrive early. Gates open 90 minutes prior to kickoff.
Ben Hill Griffin Stadium will be secured every home game week. Access will be restricted to authorized personnel only from this time until the end of the game and all vehicular traffic will be prohibited.
Skybox Security
S.A.F.E Management provides skybox ushers, ticket takers and event customer
service personnel during football games. If you need assistance during
the game, please locate the nearest usher or customer service kiosk located
on each floor. For more information about joining the S.A.F.E team, please
call (904) 633-6183.
Stadium Security
Contemporary Services Corporation (CSC) manages stadium ushers, ticket
takers and event security personnel during football games. If you need
any assistance during the game, please locate the nearest usher. For more
information about joining the CSC team and fundraising opportunities,
please call 407-872-7444.
Student Ticket Information
- There will now be a MANDATORY UF Gator1 ID Card check at designated student gates on game day.
- Students may ONLY enter into Ben Hill Griffin Stadium on game day through Gates 12 – 15. Students will need their student ticket and ID card to enter. Gates open one- an-a-half-hours prior to kickoff.
- A LIMITED amount of student tickets may be upgraded for non-student use every Friday of a home football game week at the Student Ticket Office (Gate 13 of the stadium). Students who wish to take part in this upgrade process must pay the difference of $30 to the Student Ticket
Office each Friday (8:30 am to 5 p.m.) of a home game week. Students may
upgrade tickets for every game if they wish to do so. ONLY parents of
current UF students and friends of UF students who attend another
college/university may use an upgraded ticket.
Any UF student can upgrade his/her student ticket or another UF student’s ticket to be used by a non-student. Any current UF student can use another UF student’s ticket as long as that current student presents his/her valid Gator One ID card and student ID card at the designated student gates on game day.
Ticket Sales
University of Florida Regulation 6C1-4.006 prohibits commercial activity
on campus, including the sale of athletic tickets, except as specifically
authorized by the University.
Traffic
Gale Lemerand Drive will be closed two hours prior to kickoff from the South and one hour prior to kickoff from the North.
While leaving campus on SW 13th Street SW 2nd Avenue and Gale Lemerand Drive change to one way after games, both heading away from the stadium.
Water Fountains
For fan comfort, there are over one-hundred (100) water fountains available throughout Ben Hill Griffin Stadium. Please remember to drink plenty of fluids.
Prohibited Items
Food/drink containers, bottles, cans, thermoses ice bags, ice chests, any artificial noise making device, flags, weapons, umbrellas, strollers, back packs, carry bags, video cameras/cases or any items deemed hazardous by game management personnel will not be allowed in the stadium. Law enforcement officials have the right to inspect any item at any time for the purpose of spectator safety.
- There are no provisions to check items at the gates.
- Alcoholic beverages are strictly prohibited.
- Chairbacks larger than a single seat are prohibited.